FREE SHIPPING IN FRANCE AND ON ORDERS OVER 250€ WORLDWIDE

The online sales of the products featured on the website are intended for clients living in FRANCE and in the following geographical areas:

ZONE A :
AUSTRIA
BELGIUM
BIELORUSSIA
CROATIA
DENMARK
ENGLAND
GERMANY
GREECE

ITALY

IRELAND
MACEDONIA
MONTENEGRO
NETHERLANDS
PORTUGAL
SCOTLAND
SERBIA
SPAIN (with the exception of: canary islands, ceuta, millila)

 

ZONE B :
FINLAND
NORWAY
RUSSIA (Moscow)
SWEDEN
SWITZERLAND
USA East Coast (Rest: zone C)
VIRGIN ISLANDS

ZONE C : 
ANDORRA
AUSTRALIA (Sidney, Melbourne)
LEBANON (BEIRUT)
BULGARIA
CANADA
CHINA (Beijing, Shanghai, Hong Kong)
CYPRUS
FRENCH OVERSEAS TERRITORIES
EGYPT (Cairo)
ESTONIA
MOROCCO
QATAR
ST BARTHELEMY
ST MARTIN
ISRAEL (TEL AVIV)
TURKEY
UNITED ARAB EMIRATES
USA West coast

ZONE D :
JAPAN
SOUTH KOREA (SEOUL)
AUSTRALIA
SINGAPORE
FRENCH OVESEAS TERRITORIES

ZONE E:

REST OF THE WORLD

If your country doesn't appear, please contact us, and we will make you an adapted estimation.

 

Delivery prices: 

Metropolitan France:
within 24H of sales confirmation by robinson les bains

FREE DELIVERY for France / in case of EXPRESS REQUEST – CHRONOPOST/FEDEX 24h: 15€

 

FREE-SHIPPING FOR ALL ORDERS ABOVE 250 €


Zone A:

Express:  16,00€ - within 48H

3 to 8 days: 12,00€ by international post

 

Zone B:

Express:  18,00€ - within 48H

3 to 8 days: 12,00€ by international post


Zone C:

Express 26,00€ - within 48H

5 to 12 days: 16,00€ by international post


Zone D:

Express: 33,00€ - within 48H

7 to 15 days: 18,00€ by international post

Neither the delivery company nor robinsonlesbains.com will be deemed liable for any failure to deliver as a result of an incorrect delivery address (with it being furthermore stipulated that clients are not allowed to request delivery to P.O. boxes).

You will be informed of the forecasted delivery lead-time upon confirmation of your purchase. 
The total costs of delivery are shown in the "cart" section and must be approved by the client before confirming each order.

All customs fees, if any, are the responsibility of the purchaser.

The goods will be delivered to the client in person.  You should verify the condition of the delivered goods and then sign the delivery slip, which constitutes the confirmation that the order has been fulfilled.

All products leave our premises in perfect condition.
In the event that damaged or incomplete goods are delivered to you, you should refuse the delivery and record your complaint on the delivery slip.

You should then inform robinsonlesbains of this by sending an e-mail to the following address: contact@robinsonlesbains.com or by registered letter to Sodilog / Doris, 4 rue Curie, BP 1617, 68016 Colmar Cedex, Haut-Rhin, France, requesting a new delivery meeting the necessary standards, (with costs being borne by robinsonlesbains.com) or the cancellation of the sale and the issuing of a refund.


On the third unsuccessful attempt to deliver your products, the cost of returning the goods will be billed to the purchaser in the form of a deduction from his refund.

The address that you have supplied for the delivery of your goods may not be modified during delivery.
In the event of a delivery lead-time exceeding seven days from that shown on the order, the contract of sale may be cancelled at the purchaser's request, who will then receive a full refund. This request should be made by e-mail, sent to the following address contact@robinsonlesbains.com or by registered letter sent to Sodilog / Doris, 4 rue Curie, BP 1617, 68016 Colmar Cedex, Haut-Rhin, France.

Deliveries are carried out from Monday to Friday from 9 AM to 6 PM.


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